Remote e-Learning

District 39 e-Learning FAQ

Q: Do e-Learning Days count as school days or not?

A: The Governor has called the period from March 17-30 “Act of God” days, which means they do not count toward state attendance records and do not have to be made up at the end of the year. However, the state has made it clear that schools can run remote learning classes during this time and should do their best to keep students’ education moving forward. Our e-Learning Days are meant to keep our students learning.  

Q: Are the school buildings or district office open to in-person visitors during school closures?


A: Our District 39 School Buildings and the District Office located at the Mikaelian Education Center (MEC) will be closed to in-person visits until further notice. Though these facilities are closed to in-person visits, please know that District 39 continues to provide valuable district services.  Staff will be available by telephone and email during regular business hours. Please see our website for contact information or email

Q: Do teachers and staff keep office hours during e-Learning days?


A: District 39 teachers will generally be available between the hours of 9 a.m. and 2:30 p.m. to work with students, answer questions and offer guidance on assignments. Individual teachers may hold different office hours, so it is a good idea to check in with your child’s teacher to understand their schedule. As per District 39 guidelines, please allow for a 24-hour response window for emails sent after office hours.

Our staff are doing an incredible job implementing e-Learning while many are juggling the same challenges we all face within our homes right now and simultaneously managing their own e-Learning experiences at home, just like each of you. Our message to staff has, and will continue to be, that balance is our shared goal. We need to promote healthy habits and make sure our educators are taking their own breaks and connecting with their own families. We ask that you remain patient and mindful of the multiple demands on our staff.

Q: What about video conferencing? Why can’t my child’s teacher livestream instruction?


A: Teachers are learning and working through a variety of strategies for online instruction with our students. Please understand that extended e-Learning is new to everyone. Individual teachers may choose to incorporate elements of real-time video conferencing in their e-Learning lessons based on their skillset, comfort level and available technology. 

Q: Can my child work with other children to complete e-Learning assignments?


A: Students may collaborate and connect remotely whenever possible. We strongly encourage all students to work on e-Learning assignments at home while practicing safe social distancing guidelines.  Illinois schools remain closed as part of a community-wide effort to reduce the transmission of COVID-19 through social distancing. Please review this Social Distancing Guide for ways to keep your family safe and healthy.

Q: What should my child do in the event of a device failure or disruption during an e-Learning day?


A: We understand that technological errors may occur with devices or on learning platforms such as Schoology or SeeSaw. We ask for your patience and support in the event of a technology disruption as we will remain flexible while working through disruptions during these highly unusual circumstances. Should your family experience an Internet service disruption, device error or other issue that prevents a student from engaging in e-Learning, let your child’s teacher know as soon as possible.  In the event of an extended Internet service disruption, please contact Administrator for Technology, Information and Safety, Mr. Tony DeMonte, at for additional support.

Q: Where can I find additional online enrichment resources and activities for my child?


A: Our D39 librarians have created a Virtual Library that includes ebook access and enrichment activities for students. If you would like additional ideas for online fun and learning, please contact your child’s librarian.  

Q: When does the district expect additional guidance from the State and Governor’s office?

A: District 39 is receiving updated information and guidance daily, sometimes hourly, from State government officials and from local, state and federal health experts. Our administrative team and Board of Education is working hard to remain apprised of all information available and will continue to do so as we work to implement new guidelines as they are provided.  We are awaiting guidance on many things (especially state-mandated extended school closures, state and federal education requirements, and state-mandated testing, among others). We will continue to keep staff and families updated as information becomes available and will make adjustments in plans, where needed. We really are all in this together around the world. In the face of uncertainty, District 39 officials remain steadfast in their commitment to creating as much predictability and stability for staff, students and families as possible.

Q: How will extended e-Learning impact standardized assessments such as the Illinois Assessment of Readiness (IAR) and Measures of Academic Progress (MAP)?


A: The Illinois State Board of Education will adjust standardized assessment timelines to account for additional cancelled school days. Other assessments may be postponed or cancelled. This situation remains extremely fluid and official guidance on standardized testing will be shared with families as it becomes available.

Q: School and business shutdowns have affected families in our area. How can I help?  


A: We created a resource page on our website for families looking to provide (and receive) support. All contributions made through school parent teacher organizations and the District 39 Angel Fund will go directly to supporting D39 families in need.

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